Milestones - Innovations, Awards

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Awards and Recognitions

ICICI Lombard General Insurance has been consistently recognised for its customer-centric approach and innovative solutions at different award forums. These awards are a testimony to the trust reposed in the company by its customers.

ICICI Lombard received the Golden Peacock Award for Business Excellence and the Claim Service Leader Award in 2016. We were also conferred the Technology Innovation Award at the Indian Insurance Awards 2016. In 2015, we were awarded the Golden Peacock Innovation Management Award. At the 5^th annual edition of the Indian Insurance Award, 2015, we were conferred with the ‘E-Business Leader’ Award in the General Insurance Category.

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ACEF ASIAN LEADERS Awards

The Company has won the two Gold at the ‘ACEF Asian Leadership” Awards for our ‘Combatting COVID 19’ initiative and ‘#STOPTHEHELMETEXCUSE- Ride to Safety’ campaign.

Mid-Day Business Innovation Awards

The Company has won the two awards at the “Mid-Day Business Innovation Awards ‘#STOPTHEHELMETEXCUSE- Ride to Safety’ campaign” and for our signature ‘IL TakeCare’ app ‘Cal Scan’ feature.

Social Star Awards 2021

The Company has won the two Gold at the ‘ACEF Asian Leadership” Awards for our ‘Combatting COVID 19’ initiative and ‘#STOPTHEHELMETEXCUSE- Ride to Safety’ campaign.

Voted General Insurance Superbrand by Consumers

Being awarded as a Superbrand is a testimony of our customer-centric approach in providing insurance solutions, while delivering on our promise.

Indian Corporate Governance Assessment

The company has secured a position in the Leadership category of the Institution Investor Advisory Services (IiAS) assessment as of December31, 2021.The score is an outcome of the annual assessment of the S&P BSE 100 Companies on the Indian Corporate Governance Scorecard framework, which was developed jointly by IFC, BSE & IiAS.

SAFA Award

The Company has been awarded the “Certificate of Merit” under the Insurance Sector category at SAFA (South Asian Federation of Accountants) Best Presented Annual Report Awards for Corporate Governance Disclosures Competition 2020.

Quantic Awards (Best use of Technology in Customer Service)

The company won for our recent innovation at the 3rd Annual Edition of BFSI Technology Excellence Awards for our signature “IL TakeCare App Face Scan” under the Best Use of Technology in Customer Service category.

Exchange4Media Prime Time Awards (Critical illness campaign)

The company is conferred E4M Prime Time Award for their Critical Illness Campaign in CSR & Social Welfare. It is a prestigious award and a leading platform to crown the absolute standard of creative excellence for television commercials.

Dream Team Awards

ICICI Lombard won this esteemed award in our People category for Best Practice under Champions Investing. This nomination and award recognizes the efforts of corporates and the business culture followed in an organization.

CSR Journal Excellence Awards - 'Caring Hands'

Our employee volunteering initiative 'Caring Hands' campaign has won the CSR Journal Excellence Award under the Health & Sanitation category. This are industry-recognized awards that honour Corporates & Individuals for their social initiatives.

Economic Times Awards Best BFSI Brand of the year

The Company is been voted the “ET Best BFSI Brand of the year” under the Insurance Sector Category. This award recognizes players that are continuously thinking of upgrading their business models by bringing transformation in Customer Experience and Innovations, we feel overwhelmed on receiving this award.

India Public Relations and Corporate Communications Award (IPRCC Awards)

We won Bronze at the IPRCC awards for our signature IL TakeCare app Face Scan. This is one of the most prestigious award towards the launch of our technology enabled ‘Face-Scan’ feature to our customers, which was felicitated in the Best use of Innovation category. Our #StopTheHelmetExcuse campaign is also shortlisted at the same platform in the CSR category.

National Feather Awards (Best use of IT in Healthcare)

The National Feather Awards is a prestigious recognition to the individuals and organizations who have made an outstanding contribution to the industry and to the society. Our Face Scan feature on our signature IL TakeCare app is one-of-a-kind innovation which earned the prestigious accord.

INKSPELL’s ‘Unlocked Awards’ 2022 (Best CSR Initiative & Best Innovation)

Honoured to receive two awards at INKSPELL’s ‘Unlocked Awards 2022, one being the Best CSR Initiative category for our #RestartRight Campaign and other for Best Innovation Category for our signature “IL TakeCare app”. These awards are special as they salute the essence of our ethos in leading a great example in innovation and creativity in difficult times.

11th ACEF Global Customer Engagement Awards

The company has been recognised with the ‘ACEF Award’ in the 11th ACEF Global Customer Engagement Awards - Customer Service’ under ‘Successful Use of Technology’ category. The award acknowledges companies which have discovered extraordinary solutions for their industry to improvise their Customer Services.

Finnovite Awards 2022

Our IL TakeCare App; Face Scan feature was awarded at the Finnovite Awards 2022 organized by Banking Frontiers in the ‘Best Use of Technology in Customer Service’ Category.

9th Edition CX Strategy Summit & Awards

Our Company won two awards ‘CX Technology Implementation of the year’ and the ‘Customer Experience Team of the year’ at the 9^th Edition CX Strategy Summit & Awards organized by UBS Forums for excellent Customer Service.

The Customer FEST Awards 2022

We were recognised with 3 awards at the Customer FEST Awards 2022 by Kamikaze B2B Media. The ‘Most Innovative Technology Initiative of the Year’, ‘Best Customer Experience in Financial Sector - Non Banking’ & ‘Best Digital Customer Experience Initiative’ are the recognitions which honour customer journey in an ultra-competitive, uncertain and complicated sector.

Asia’s Most Trusted Brand 2022 – General Insurance

Being voted as Asia’s Most Trusted Brand 2022, chosen by Consumers Asia’s most Trusted Brand is a testimony of our customer-centric approach in providing insurance solutions, while delivering on our promise.

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